At GardenGearPromo, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, you may return the items under the following conditions:

1. **Return Period**: You have 30 days from the date of delivery to initiate a return.

2. **Condition of Items**: Items must be unused, in their original packaging, and in the same condition as received.

3. **Return Process**:
– To start a return, please contact us at [email protected] or call us at 408-489-0517.
– We will provide you with a return authorization and instructions on how to send the item back.

4. **Shipping Costs**: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).

5. **Refunds**: Once we receive the returned item, we will inspect it and notify you. If approved, your refund will be processed to the original method of payment within a certain number of days.

6. **Exchanges**: If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Thank you for shopping with GardenGearPromo!